Refund Policy
💰 Refund Policy
1. Eligibility for Refund
We accept refund requests if:
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The product is defective or damaged upon arrival.
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You received the wrong item.
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The product does not match the description or specifications.
2. Refund Request Process
To request a refund, please:
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Contact us within 7 days of receiving the product.
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Provide your order number, photos of the damaged/incorrect product, and a brief description of the issue.
3. Conditions
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Products must be returned in their original condition, unused, and with all original packaging and tags.
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Refunds will not be granted for products damaged due to misuse, negligence, or normal wear and tear.
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Return shipping costs are the responsibility of the customer unless the error is on our side.
4. Refund Method
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed back to your original payment method within 7-10 business days.
5. Non-Refundable Items
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Gift cards, downloadable products, and some health & personal care items may not be eligible for refund.
6. Contact Us
If you have questions about refunds, please contact us